Attends to the major workers concerns that supervisors in the drug store field face, and the abilities needed to satisfy the manager’s obligations. The book advises and describes reliable supervisory actions to deal with or avoid issues, consisting of tardiness, absence and leave abuse, staff members who review the manager’s head, workers who withhold details, improper clothing and health, monitoring previous peers, and problems and litigation involving clients and employees. Readers will learn abilities such as personnel scheduling; strong, verbal, nonverbal and written communication; good paperwork practices; privacy; corrective action and discipline; inspiration strategies; performance enhancement strategies; and dispute management. Numerous tables and boxes summarize significant points for simple access.
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