Patient Communication for Pharmacy: A Case-Study Approach on Theory and Practice uses interaction strategies to promote patient-centered care. Using a case research study technique, this useful guide establishes readers’ understanding of the unique interaction dynamics between pharmacists and clients and helps them in enhancing the interaction skills necessary for supplying optimum patient results. Focusing on skills acquisition and a combination of interaction and behavioral modification theories, this valuable resource likewise addresses problems relevant to pharmacist-patient interaction and relationship building including: health literacy, culturally qualified care, client compliance, conflict/emotionally charged discussions, and more.
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